RETURNING ARTICLES

Articles may be returned within 7 days (calendar days) after receipt. It is not possible to return articles after this time period has expired.

Return shipping costs

Postal charges for the return shipmentmust be borne by the sender. The following exceptions apply::

  • The received article is incorrect.
  • The information in our shop is incorrect.
  • The received article was not ordered.
  • DOA (Damage On Arrived)
  • The order is incomplete

If one or several of the above points apply, the postal charges are fully borne by One Target SA

Return conditions

Generally, all articles may be returned, provided that they were ordered directly from our warehouse and are in their undamaged original packaging. Customers can initiate a returns process via mail writing to: ecommerce@onetarget.ch

For reasons of health and hygiene, certain articles (e.g. underwear/lingerie, socks, brassieres, swimwear etc.) are excluded from the right of return and will not be taken back.

Right of return

Right of return applies if:

  • Article was purchased no longer than 7 days ago
  • The original labels have not been removed
  • The clothing/shoes show no signs of use
  • Has not been used and shows no signs of use
  • Article was in stock at our central warehouse at the time of ordering

IF ALL CONDITIONS ARE MET ONE TARGET SA CAN REFUND PURCHASES WITH:

  • Replacing the product with same article
  • If the product ordered is not available, One target SA reserves the right to provide a shopping voucher of equal value. That voucher will be send by mail and will be available through a unique code provided at the time of repayment, non-assignable and non-combinable with other discounts.

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